Freshdesk
Freshdesk Application
The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Freshdesk.
Description
Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.
| Category | Business |
| Web Link | Freshdesk - Home Page |
Application Domains
The application domains data shown here is available in our Netify Data Feeds solution. The data is accessible via our IP API as well as downloadable datasets.
Domains
Primary Domains
Primary Domains are owned and managed by the application vendor.
Platform Domains are often provided by hosting providers, content delivery networks, SaaS platforms and other third parties. It is important to identify these domains for DNS filters and hostname blocklists.Platform Domains
 Amazon S3
|
{hidden}.amazonaws.com |
SaaS - Software-as-a-Service
Applications often use various third party platforms for providing authentication, advertising, cybersecurity, e-mail services and more. The Software-as-a-Service (SaaS) platforms used by Freshdesk are summarized below.
| SaaS | # of IPs |
|---|---|
Freshworks
|
2 |
Splunk
|
2 |
| Service | Category | Sample IP | IP Count |
|---|---|---|---|
|
Freshworks
|
Business | 172.66.0.145 | 2 IPs |
|
Splunk
|
Business | 34.202.141.166 | 2 IPs |
Hosting
Cloud hosting vendors like AWS and Microsoft Azure provide cloud-based computing and network resources to deliver applications. The hosting platforms used by Freshdesk are summarized below by geographical points-of-presence (PoP). Each PoP can host many IPs to deliver an application.
| Cloud Hosts | # of IPs |
|---|---|
|
Amazon S3
|
3078 |
Amazon AWS
|
232 |
| Host | PoP | Location | IPs |
|---|---|---|---|
|
Amazon S3
|
Ashburn | United States | 3074 IPs |
|
Amazon S3
|
Anycast | Global | 4 IPs |
|
Amazon AWS
|
Mumbai | India | 8 IPs |
|
Amazon AWS
|
Sydney | Australia | 68 IPs |
|
Amazon AWS
|
Frankfurt am Main | Germany | 28 IPs |
|
Amazon AWS
|
Ashburn | United States | 118 IPs |
|
Amazon AWS
|
Core | United States | 10 IPs |
Content Delivery Networks - CDNs
In order to get information to end users more quickly, many applications are distributed from multiple geographical points-of-presence (PoPs) using Content Delivery Networks (CDNs). Each PoP can host many IPs to deliver an application. A sample IP is provided.
Take special note of CDNs that use Anycast technology. Anycast makes it possible to route a single IP address to a variety of different geographic locations. In other words, one global Anycast IP is hosted in multiple geographic locations.
| CDNs | # of IPs |
|---|---|
Amazon CloudFront
|
23750 |
Cloudflare
|
4 |
Anycast
| CDN | Network | Location | Sample IP | IPs |
|---|---|---|---|---|
|
Cloudflare
|
Cloudflare
|
Global | 104.18.10.212 | 2 IPs |
PoP Locations
Other Locations
| CDN | Network | PoP | Location | IPs |
|---|---|---|---|---|
|
Cloudflare
|
Cloudflare
|
Core Network | United States | 2 IPs |
|
Amazon CloudFront
|
Amazon CloudFront
|
Core Network | United States | 44 IPs |
Netify Resources
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