Helpshift Application

The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Helpshift.

Description

Helpshift is a mobile-first customer service platform that delivers in-app help experience for many of the world's top mobile apps and mobile games.

Category	Business
Web Link	Helpshift - Home Page

Application Domains

The application domains data shown here is available in our Netify Data Feeds solution. The data is accessible via our IP API as well as downloadable datasets.

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SaaS for 3rd Party Applications

Helpshift is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Helpshift SaaS page.

Hosting

Cloud hosting vendors like AWS and Microsoft Azure provide cloud-based computing and network resources to deliver applications. The hosting platforms used by Helpshift are summarized below by geographical points-of-presence (PoP). Each PoP can host many IPs to deliver an application.

Cloud Hosts	# of IPs
Amazon AWS	94
WP Engine	2

Host	PoP	Location	IPs
WP Engine	Anycast	Global	2 IPs
Amazon AWS	Ashburn	United States	90 IPs
Amazon AWS	Core	United States	4 IPs

Content Delivery Networks - CDNs

In order to get information to end users more quickly, many applications are distributed from multiple geographical points-of-presence (PoPs) using Content Delivery Networks (CDNs). Each PoP can host many IPs to deliver an application. A sample IP is provided.

CDNs	# of IPs
Amazon CloudFront	45

PoP Locations

CDN	Network	PoP	Location	IPs
Amazon CloudFront	Amazon CloudFront	Johannesburg	South Africa	6 IPs
Amazon CloudFront	Amazon CloudFront	Perth	Australia	2 IPs
Amazon CloudFront	Amazon CloudFront	Cape Town	South Africa	8 IPs
Amazon CloudFront	Amazon CloudFront	Rome	Italy	3 IPs
Amazon CloudFront	Amazon CloudFront	Sydney	Australia	8 IPs
Amazon CloudFront	Amazon CloudFront	Milan		8 IPs
Amazon CloudFront	Amazon CloudFront	Brisbane		6 IPs
Amazon CloudFront	Amazon CloudFront	San Francisco	United States	4 IPs