Helpshift Application

The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Helpshift.

What is Helpshift?

Helpshift - Business
Helpshift is a mobile-first customer service platform that delivers in-app help experience for many of the world's top mobile apps and mobile games.

SaaS for 3rd Party Applications

Helpshift is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Helpshift SaaS page.

Hosting

SaaS	Sample IP	# of IPs
Amazon AWS	3.232.154.235	10

Helpshift primarily uses Amazon AWS for its cloud hosting needs.

Content Delivery Networks - CDNs

Summary

CDN	Sample IP	# of IPs
Amazon CloudFront	108.138.246.30	36
Cloudflare	104.18.26.180	4

To get information to end users more quickly, many apps - including Helpshift - use Content Delivery Networks (CDNs).

Anycast

CDN	Sample IP	# of IPs
Cloudflare	104.18.26.180	4

Network Map

PoP Locations

CDN	Location	PoP	Network	# of IPs
Amazon CloudFront	Johannesburg	South Africa	Amazon CloudFront	3
Amazon CloudFront	Perth	Australia	Amazon CloudFront	3
Amazon CloudFront	Stockholm	Sweden	Amazon CloudFront	1
Amazon CloudFront	Rome	Italy	Amazon CloudFront	1
Amazon CloudFront	Los Angeles	United States	Amazon CloudFront	3
Amazon CloudFront	Paris	France	Amazon CloudFront	2
Amazon CloudFront	Sydney	Australia	Amazon CloudFront	7
Amazon CloudFront	Atlanta	United States	Amazon CloudFront	1
Amazon CloudFront	Jakarta	Indonesia	Amazon CloudFront	2
Amazon CloudFront	Melbourne	Australia	Amazon CloudFront	3
Amazon CloudFront	Milan	Italy	Amazon CloudFront	2
Amazon CloudFront	Cape Town	South Africa	Amazon CloudFront	3
Amazon CloudFront	Brisbane	Australia	Amazon CloudFront	1
Amazon CloudFront	San Francisco	United States	Amazon CloudFront	4