Helpshift Application

The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Helpshift.

Description

Helpshift is a mobile-first customer service platform that delivers in-app help experience for many of the world's top mobile apps and mobile games.

Category	Business
Web Link	Helpshift - Home Page

Application Domains

The application domains data shown here is available in our Netify Data Feeds solution. The data is accessible via our IP API as well as downloadable datasets.

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SaaS for 3rd Party Applications

Helpshift is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Helpshift SaaS page.

SaaS - Software-as-a-Service

Applications often use various third party platforms for providing authentication, advertising, cybersecurity, e-mail services and more. The Software-as-a-Service (SaaS) platforms used by Helpshift are summarized below.

SaaS	# of IPs
Splunk	3

Service	Category	Sample IP	IP Count
Splunk	Business	34.226.135.202	3 IPs

Hosting

Cloud hosting vendors like AWS and Microsoft Azure provide cloud-based computing and network resources to deliver applications. The hosting platforms used by Helpshift are summarized below by geographical points-of-presence (PoP). Each PoP can host many IPs to deliver an application.

Cloud Hosts	# of IPs
Amazon AWS	42
WP Engine	2

Host	PoP	Location	IPs
WP Engine	Anycast	Global	2 IPs
Amazon AWS	Ashburn	United States	42 IPs

Content Delivery Networks - CDNs

In order to get information to end users more quickly, many applications are distributed from multiple geographical points-of-presence (PoPs) using Content Delivery Networks (CDNs). Each PoP can host many IPs to deliver an application. A sample IP is provided.

CDNs	# of IPs
Amazon CloudFront	80

PoP Locations

CDN	Network	PoP	Location	IPs
Amazon CloudFront	Amazon CloudFront	Edge - Columbus	United States	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Johannesburg	South Africa	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Perth	Australia	3 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Cape Town	South Africa	3 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Rome	Italy	1 IP
Amazon CloudFront	Amazon CloudFront	Edge - Kansas City	United States	1 IP
Amazon CloudFront	Amazon CloudFront	Edge - Miami	United States	9 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Chicago	United States	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Dallas	United States	1 IP
Amazon CloudFront	Amazon CloudFront	Edge - Los Angeles	United States	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Singapore	Singapore	1 IP
Amazon CloudFront	Amazon CloudFront	Edge - Sydney	Australia	5 IPs
Amazon CloudFront	Amazon CloudFront	Edge - London	United Kingdom	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Houston	United States	3 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Milan	Italy	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Ashburn	United States	2 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Brisbane	Australia	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Minneapolis	United States	2 IPs
Amazon CloudFront	Amazon CloudFront	Edge - New York	United States	3 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Denver	United States	2 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Frankfurt	Germany	1 IP
Amazon CloudFront	Amazon CloudFront	Edge - San Francisco	United States	7 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Warsaw	Poland	8 IPs