Helpshift

Helpshift Network

Detection Information

The following page provides details on IP networks and domains used by Helpshift. You can use this information to manage or block Helpshift apps, web access and more.

Description

Helpshift is a mobile-first customer service platform that delivers in-app help experience for many of the world's top mobile apps and mobile games.

External Resources

Helpshift - Home Page

Manage Bandwidth

Do you know how much Helpshift traffic flows through your network? Netify's application detection engine and reporting provides insights to help manage your network.

What gets measured, gets managed.

Learn More

Domains

Primary Domains

helpshift.com

Protocols and Port Statistics

Protocol	Port	Flow Percent
HTTPS	TCP 443	> 99%

Networks and IPs

Cloud Hosting Networks

IP	Cloud Host	Shared
3.214.44.182	Amazon AWS
3.81.179.174	Amazon AWS
3.92.34.20	Amazon AWS
3.93.110.91	Amazon AWS
3.95.125.40	Amazon AWS
and 170 more

Summary	# of IPs
Amazon AWS	175

Content Delivery Networks - CDNs

IP	CDN	Shared
18.67.93.98	Amazon CloudFront

Summary	# of IPs
Amazon CloudFront	1

Data Feed API

The data shown here is also available via our Netify Informatics API. Please contact us for subscription details.

"data": {
    "tag": "netify.twitter",
    "label": "Twitter",
    "shared_ip_detected": true,
    "category": {
        "id": 24,
        "tag": "social-media",
        "label": "Social Media"
    },
    ...
    "network_list": [
        {
            "network": "104.123.31.44/32",
            "version": "ipv4",
            "detection_type": "ai",
            "shared": false,
            "platform": {
                "id": 1002,
                "tag": "akamai",
                "label": "Akamai",
                "category": {
                    "id": 2,
                    "tag": "cdn",
                    "label": "CDN"
                },
            }
       },
       ...

Integration and Custom Solutions

Do you have any questions about integration, APIs or custom development?