Genesys Application

The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Genesys.

What is Genesys?

Genesys - Business
Genesys delivers customer experience and contact center solutions through AI-powered software and cloud-based platforms.

Genesys Domains

Primary Domains

genesys.com

Platform Domains

Platform	Sample Domain	Details
Amazon AWS	{hidden}.eu-central-1.elb.amazonaws.com
Cloudflare	{hidden}.cloudflare.net
Docebo	{hidden}.docebosaas.com
Genesys	{hidden}.com

SaaS for 3rd Party Applications

Genesys is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Genesys SaaS page.

SaaS - Software-as-a-Service

SaaS	Sample IP	# of IPs
Docebo	52.205.178.194	2
Oracle Advertising	130.35.201.80	2

Genesys use the third-party SaaS platforms shown here. These services typically manage authentication, advertising, cybersecurity, e-mail services and more.

Hosting

SaaS	Sample IP	# of IPs
Amazon AWS	99.80.103.171	18
Google Cloud Platform	34.170.78.32	2
easyDNS	64.68.192.10	4
DigitalOcean	128.199.198.132	1

To scale its compute capacity and optimize resources, Genesys leverages a multi-cloud architecture.

Content Delivery Networks - CDNs

Summary

CDN	Sample IP	# of IPs
Akamai	213.139.57.81	230
Amazon CloudFront	108.157.14.27	5638
Cloudflare	104.20.19.124	4

To get information to end users more quickly, many apps - including Genesys - use Content Delivery Networks (CDNs).

Anycast

CDN	Sample IP	# of IPs
Cloudflare	104.20.19.124	4
Amazon CloudFront	3.174.59.3	163

Network Map

PoP Locations

CDN	Location	PoP	Network	# of IPs
Amazon CloudFront	Istanbul	Turkey	Amazon CloudFront	4
Amazon CloudFront	Dubai	United Arab Emirates	Amazon CloudFront	78
Amazon CloudFront	Buenos Aires	Argentina	Amazon CloudFront	76
Amazon CloudFront	Lisbon	Portugal	Amazon CloudFront	75
Amazon CloudFront	Johannesburg	South Africa	Amazon CloudFront	207
Amazon CloudFront	Marseille	France	Amazon CloudFront	104
Amazon CloudFront	Santiago de Queretaro	Mexico	Amazon CloudFront	64
Amazon CloudFront	Muscat	Oman	Amazon CloudFront	62
Amazon CloudFront	Montreal	Canada	Amazon CloudFront	166
Amazon CloudFront	Paris	France	Amazon CloudFront	123
Amazon CloudFront	Ho Chi Minh City	Vietnam	Amazon CloudFront	68
Amazon CloudFront	Ashburn	United States	Amazon CloudFront	164
Amazon CloudFront	Santiago	Chile	Amazon CloudFront	62
Amazon CloudFront	Helsinki	Finland	Amazon CloudFront	199
Amazon CloudFront	Stockholm	Sweden	Amazon CloudFront	79
Amazon CloudFront	Singapore	Singapore	Amazon CloudFront	76
Amazon CloudFront	Zurich	Switzerland	Amazon CloudFront	70
Amazon CloudFront	Vienna	Austria	Amazon CloudFront	149
Amazon CloudFront	Miami	United States	Amazon CloudFront	163
Amazon CloudFront	Tokyo	Japan	Amazon CloudFront	102
Amazon CloudFront	Oslo	Norway	Amazon CloudFront	12
Amazon CloudFront	Los Angeles	United States	Amazon CloudFront	36
Amazon CloudFront	San Francisco	United States	Amazon CloudFront	12
Amazon CloudFront	Seoul	South Korea	Amazon CloudFront	68
Amazon CloudFront	Tel Aviv	Israel	Amazon CloudFront	54
Amazon CloudFront	Chicago	United States	Amazon CloudFront	110
Amazon CloudFront	Manila	Philippines	Amazon CloudFront	62
Amazon CloudFront	New York	United States	Amazon CloudFront	110
Amazon CloudFront	Atlanta	United States	Amazon CloudFront	65
Amazon CloudFront	Amsterdam	Netherlands	Amazon CloudFront	170
Amazon CloudFront	Manchester	United Kingdom	Amazon CloudFront	111
Amazon CloudFront	Fortaleza	Brazil	Amazon CloudFront	82
Amazon CloudFront	London	United Kingdom	Amazon CloudFront	111
Amazon CloudFront	Madrid	Spain	Amazon CloudFront	121
Amazon CloudFront	Warsaw	Poland	Amazon CloudFront	129
Amazon CloudFront	Bogota	Colombia	Amazon CloudFront	38
Amazon CloudFront	Vancouver	Canada	Amazon CloudFront	32
Amazon CloudFront	Nairobi	Kenya	Amazon CloudFront	126
Amazon CloudFront	Cairo	Egypt	Amazon CloudFront	47
Amazon CloudFront	Budapest	Hungary	Amazon CloudFront	91
Amazon CloudFront	Frankfurt	Germany	Amazon CloudFront	232
Amazon CloudFront	Hong Kong	Hong Kong	Amazon CloudFront	196
Amazon CloudFront	Tampa	United States	Amazon CloudFront	8
Amazon CloudFront	New Delhi	India	Amazon CloudFront	12
Amazon CloudFront	Melbourne	Australia	Amazon CloudFront	84
Amazon CloudFront	Athens	Greece	Amazon CloudFront	60
Amazon CloudFront	Mumbai	India	Amazon CloudFront	63
Amazon CloudFront	Dallas	United States	Amazon CloudFront	8
Amazon CloudFront	Brussels	Belgium	Amazon CloudFront	53
Amazon CloudFront	Sao Paulo	Brazil	Amazon CloudFront	68
Amazon CloudFront	Prague	Czechia	Amazon CloudFront	12
Amazon CloudFront	Toronto	Canada	Amazon CloudFront	62
Amazon CloudFront	Osaka	Japan	Amazon CloudFront	36
Amazon CloudFront	Kuala Lumpur	Malaysia	Amazon CloudFront	59
Amazon CloudFront	Lagos	Nigeria	Amazon CloudFront	53
Amazon CloudFront	Rome	Italy	Amazon CloudFront	8
Amazon CloudFront	Dublin	Ireland	Amazon CloudFront	4
Amazon CloudFront	Munich	Germany	Amazon CloudFront	48
Amazon CloudFront	Milan	Italy	Amazon CloudFront	24
Amazon CloudFront	Chennai	India	Amazon CloudFront	103
Amazon CloudFront	Hyderabad	India	Amazon CloudFront	48
Amazon CloudFront	Bengaluru	India	Amazon CloudFront	8
Amazon CloudFront	Pittsburgh	United States	Amazon CloudFront	47
Amazon CloudFront	Sofia	Bulgaria	Amazon CloudFront	149
Amazon CloudFront	Bangkok	Thailand	Amazon CloudFront	110
Amazon CloudFront	Barcelona	Spain	Amazon CloudFront	63
Amazon CloudFront	Philadelphia	United States	Amazon CloudFront	4
Amazon CloudFront	Brisbane	Australia	Amazon CloudFront	24
Amazon CloudFront	Zagreb	Croatia	Amazon CloudFront	63
Amazon CloudFront	Hanoi	Vietnam	Amazon CloudFront	32
Amazon CloudFront	Rio de Janeiro	Brazil	Amazon CloudFront	24
Amazon CloudFront	Lima	Peru	Amazon CloudFront	8
Akamai	Athens	Greece	Akamai	4
Akamai	Amsterdam	Netherlands	Akamai	2
Akamai	Fujairah	United Arab Emirates	Akamai	2
Akamai	Curitiba	Brazil	Akamai	2
Akamai	Hamburg	Germany	Akamai	2
Akamai	Frankfurt	Germany	Akamai	6
Akamai	Mombasa	Kenya	Akamai	2
Akamai	Brussels	Belgium	Akamai	3
Akamai	Santiago	Chile	Akamai	2
Akamai	Sao Paulo	Brazil	Akamai	3
Akamai	Seattle	United States	Akamai	1
Akamai	Tempe	United States	Akamai	2
Akamai	Istanbul	Turkey	Akamai	2
Akamai	London	United Kingdom	Akamai	6
Akamai	Cape Town	South Africa	Akamai	2
Akamai	Sofia	Bulgaria	Akamai	2
Akamai	Barcelona	Spain	Akamai	2
Akamai	Glattbrugg	Switzerland	Akamai	2
Akamai	Vienna	Austria	Akamai	7
Akamai	Madrid	Spain	Akamai	4
Akamai	Atlanta	United States	Akamai	3
Akamai	Minneapolis	United States	Akamai	1
Akamai	Osaka	Japan	Akamai	2
Akamai	Stockholm	Sweden	Akamai	4
Akamai	Ashburn	United States	Akamai	7
Akamai	Santa Clara	United States	Akamai	1
Akamai	Bengaluru	India	Akamai	2
Akamai	Bogota	Colombia	Akamai	4
Akamai	Dusseldorf	Germany	Akamai	2
Akamai	Singapore	Singapore	Akamai	6
Akamai	Hanoi	Vietnam	Akamai	4
Akamai	Chicago	United States	Akamai	3
Akamai	Chennai	India	Akamai	3
Akamai	Seoul	South Korea	Akamai	5
Akamai	Haarlem	Netherlands	Akamai	1
Akamai	Munich	Germany	Akamai	3
Akamai	Secaucus	United States	Akamai	2
Akamai	Miami	United States	Akamai	10
Akamai	Kuala Lumpur	Malaysia	Akamai	2
Akamai	Rio de Janeiro	Brazil	Akamai	2
Akamai	Lisbon	Portugal	Akamai	2
Akamai	Melbourne	Australia	Akamai	5
Akamai	Milan	Italy	Akamai	5
Akamai	Tokyo	Japan	Akamai	5
Akamai	Buenos Aires	Argentina	Akamai	6
Akamai	Hong Kong	Hong Kong	Akamai	6
Akamai	Brisbane	Australia	Akamai	1
Akamai	Mount Prospect	United States	Akamai	1
Akamai	Englewood	United States	Akamai	1
Akamai	Santiago de Queretaro	Mexico	Akamai	5
Akamai	Paris	France	Akamai	6
Akamai	Johannesburg	South Africa	Akamai	2
Akamai	San Jose	United States	Akamai	1
Akamai	Los Angeles	United States	Akamai	2
Akamai	Warsaw	Poland	Akamai	3
Akamai	Boston	United States	Akamai	2
Akamai	Mumbai	India	Akamai	2
Akamai	Dubai	United Arab Emirates	Akamai	2
Akamai	Dublin	Ireland	Akamai	2
Akamai	Toronto	Canada	Akamai	3
Akamai	Bangkok	Thailand	Akamai	2
Akamai	Recife	Brazil	Akamai	2
Akamai	Bucharest	Romania	Akamai	2
Akamai	Oslo	Norway	Akamai	2
Akamai	Fortaleza	Brazil	Akamai	2
Akamai	Marietta	United States	Akamai	1
Akamai	Sydney	Australia	Akamai	1
Akamai	Perth	Australia	Akamai	1
Akamai	Las Vegas	United States	Akamai	1
Akamai	New Delhi	India	Akamai	1
Akamai	Manchester	United Kingdom	Akamai	1
Akamai	Nonthaburi	Thailand	Akamai	2
Akamai	Vancouver	Canada	Akamai	2
Akamai	Lima	Peru	Akamai	2
Akamai	Taipei	Taiwan	Akamai	1
Akamai	Ho Chi Minh City	Vietnam	FPT Group	2
Akamai	Riga	Latvia	RETN	2
Akamai	Manila	Philippines	Converge ICT	2
Akamai	Lausanne	Switzerland	Swisscom	2
Akamai	Johannesburg	South Africa	Dimension Data	1
Akamai	Amman	Jordan	Orange	2

Other Locations

CDN	Location	PoP	Network	# of IPs
Amazon CloudFront	Core Network	United States	Amazon CloudFront	12
Amazon CloudFront	Core Network	United Arab Emirates	Amazon CloudFront	12
Akamai	Core Network	Israel	ASN AS12400	2
Akamai	Core Network	Thailand	ASN AS4651	2
Akamai	Core Network	Qatar	ASN AS200612	2
Akamai	Core Network	South Africa	Dimension Data	1
Akamai	Core Network	Taiwan	ASN AS9416	2