Help Scout Application

The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Help Scout.

What is Help Scout?

Help Scout - Business
Help Scout is a customer support platform offering help desk software, a knowledge base, and customer management tools.

Help Scout Domains

Primary Domains

Platform Domains

Platform	Sample Domain	Details
Help Scout	{hidden}.com

SaaS for 3rd Party Applications

Help Scout is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Help Scout SaaS page.

Hosting

SaaS	Sample IP	# of IPs
Amazon AWS	13.217.119.229	10
Vercel	76.76.21.21	1

To scale its compute capacity and optimize resources, Help Scout leverages a multi-cloud architecture.

Content Delivery Networks - CDNs

Summary

CDN	Sample IP	# of IPs
Amazon CloudFront	108.139.200.23	1897

To get information to end users more quickly, many apps - including Help Scout - use Content Delivery Networks (CDNs).

Anycast

CDN	Sample IP	# of IPs
Amazon CloudFront	13.225.107.51	4

Network Map

PoP Locations

CDN	Location	PoP	Network	# of IPs
Amazon CloudFront	Columbus	United States	Amazon CloudFront	3
Amazon CloudFront	Istanbul	Turkey	Amazon CloudFront	7
Amazon CloudFront	Dubai	United Arab Emirates	Amazon CloudFront	24
Amazon CloudFront	Buenos Aires	Argentina	Amazon CloudFront	28
Amazon CloudFront	Lisbon	Portugal	Amazon CloudFront	38
Amazon CloudFront	Johannesburg	South Africa	Amazon CloudFront	28
Amazon CloudFront	Marseille	France	Amazon CloudFront	36
Amazon CloudFront	Bucharest	Romania	Amazon CloudFront	16
Amazon CloudFront	Santiago de Queretaro	Mexico	Amazon CloudFront	28
Amazon CloudFront	Muscat	Oman	Amazon CloudFront	26
Amazon CloudFront	Vienna	Austria	Amazon CloudFront	24
Amazon CloudFront	Atlanta	United States	Amazon CloudFront	40
Amazon CloudFront	Montreal	Canada	Amazon CloudFront	27
Amazon CloudFront	Paris	France	Amazon CloudFront	28
Amazon CloudFront	Ho Chi Minh City	Vietnam	Amazon CloudFront	22
Amazon CloudFront	Chicago	United States	Amazon CloudFront	24
Amazon CloudFront	Santiago	Chile	Amazon CloudFront	24
Amazon CloudFront	Perth	Australia	Amazon CloudFront	8
Amazon CloudFront	Bogota	Colombia	Amazon CloudFront	24
Amazon CloudFront	Sao Paulo	Brazil	Amazon CloudFront	24
Amazon CloudFront	Cape Town	South Africa	Amazon CloudFront	23
Amazon CloudFront	Helsinki	Finland	Amazon CloudFront	24
Amazon CloudFront	Toronto	Canada	Amazon CloudFront	24
Amazon CloudFront	Tokyo	Japan	Amazon CloudFront	28
Amazon CloudFront	Nairobi	Kenya	Amazon CloudFront	43
Amazon CloudFront	Stockholm	Sweden	Amazon CloudFront	23
Amazon CloudFront	Manila	Philippines	Amazon CloudFront	35
Amazon CloudFront	Singapore	Singapore	Amazon CloudFront	29
Amazon CloudFront	Manchester	United Kingdom	Amazon CloudFront	28
Amazon CloudFront	Zurich	Switzerland	Amazon CloudFront	22
Amazon CloudFront	Milan	Italy	Amazon CloudFront	28
Amazon CloudFront	Bangkok	Thailand	Amazon CloudFront	27
Amazon CloudFront	Kansas City	United States	Amazon CloudFront	27
Amazon CloudFront	Miami	United States	Amazon CloudFront	36
Amazon CloudFront	Philadelphia	United States	Amazon CloudFront	23
Amazon CloudFront	Ashburn	United States	Amazon CloudFront	28
Amazon CloudFront	Dallas	United States	Amazon CloudFront	24
Amazon CloudFront	New York	United States	Amazon CloudFront	24
Amazon CloudFront	Seoul	South Korea	Amazon CloudFront	24
Amazon CloudFront	Taipei	Taiwan	Amazon CloudFront	28
Amazon CloudFront	Tel Aviv	Israel	Amazon CloudFront	28
Amazon CloudFront	Portland	United States	Amazon CloudFront	2
Amazon CloudFront	Los Angeles	United States	Amazon CloudFront	28
Amazon CloudFront	Copenhagen	Denmark	Amazon CloudFront	8
Amazon CloudFront	Fortaleza	Brazil	Amazon CloudFront	23
Amazon CloudFront	London	United Kingdom	Amazon CloudFront	32
Amazon CloudFront	Warsaw	Poland	Amazon CloudFront	24
Amazon CloudFront	Lima	Peru	Amazon CloudFront	4
Amazon CloudFront	Vancouver	Canada	Amazon CloudFront	23
Amazon CloudFront	Sydney	Australia	Amazon CloudFront	23
Amazon CloudFront	Manama	Bahrain	Amazon CloudFront	23
Amazon CloudFront	Cairo	Egypt	Amazon CloudFront	28
Amazon CloudFront	Hong Kong	Hong Kong	Amazon CloudFront	27
Amazon CloudFront	Houston	United States	Amazon CloudFront	12
Amazon CloudFront	Kolkata	India	Amazon CloudFront	4
Amazon CloudFront	New Delhi	India	Amazon CloudFront	34
Amazon CloudFront	Melbourne	Australia	Amazon CloudFront	24
Amazon CloudFront	Athens	Greece	Amazon CloudFront	27
Amazon CloudFront	Mumbai	India	Amazon CloudFront	28
Amazon CloudFront	Brussels	Belgium	Amazon CloudFront	27
Amazon CloudFront	Frankfurt	Germany	Amazon CloudFront	24
Amazon CloudFront	Hanoi	Vietnam	Amazon CloudFront	24
Amazon CloudFront	Amsterdam	Netherlands	Amazon CloudFront	32
Amazon CloudFront	Kuala Lumpur	Malaysia	Amazon CloudFront	28
Amazon CloudFront	Rome	Italy	Amazon CloudFront	6
Amazon CloudFront	Dublin	Ireland	Amazon CloudFront	8
Amazon CloudFront	Chennai	India	Amazon CloudFront	24
Amazon CloudFront	Madrid	Spain	Amazon CloudFront	28
Amazon CloudFront	Dusseldorf	Germany	Amazon CloudFront	11
Amazon CloudFront	San Francisco	United States	Amazon CloudFront	9
Amazon CloudFront	Brisbane	Australia	Amazon CloudFront	21
Amazon CloudFront	Sofia	Bulgaria	Amazon CloudFront	24
Amazon CloudFront	Barcelona	Spain	Amazon CloudFront	23
Amazon CloudFront	Budapest	Hungary	Amazon CloudFront	24
Amazon CloudFront	Phoenix	United States	Amazon CloudFront	1
Amazon CloudFront	Prague	Czechia	Amazon CloudFront	18
Amazon CloudFront	Zagreb	Croatia	Amazon CloudFront	24
Amazon CloudFront	Lagos	Nigeria	Amazon CloudFront	32

Other Locations

CDN	Location	PoP	Network	# of IPs
Amazon CloudFront	Core Network	United States	Amazon CloudFront	72
Amazon CloudFront	Core Network	United Arab Emirates	Amazon CloudFront	4