Help Scout
Help Scout Application
The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Help Scout.
Description
Help Scout is a customer support platform offering help desk software, a knowledge base, and customer management tools.
| Category | Business |
| Web Link | Help Scout - Home Page |
Application Domains
The application domains data shown here is available in our Netify Data Feeds solution. The data is accessible via our IP API as well as downloadable datasets.
Domains
Primary Domains
Primary Domains are owned and managed by the application vendor.
Platform Domains are often provided by hosting providers, content delivery networks, SaaS platforms and other third parties. It is important to identify these domains for DNS filters and hostname blocklists.Platform Domains
 Help Scout
|
{hidden}.com |
SaaS for 3rd Party Applications
Help Scout is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Help Scout SaaS page.
Hosting
Cloud hosting vendors like AWS and Microsoft Azure provide cloud-based computing and network resources to deliver applications. The hosting platforms used by Help Scout are summarized below by geographical points-of-presence (PoP). Each PoP can host many IPs to deliver an application.
| Cloud Hosts | # of IPs |
|---|---|
Amazon AWS
|
35 |
Vercel
|
1 |
| Host | PoP | Location | IPs |
|---|---|---|---|
|
Vercel
|
Core | United States | 1 IP |
|
Amazon AWS
|
Ashburn | United States | 29 IPs |
|
Amazon AWS
|
Core | United States | 6 IPs |
Content Delivery Networks - CDNs
In order to get information to end users more quickly, many applications are distributed from multiple geographical points-of-presence (PoPs) using Content Delivery Networks (CDNs). Each PoP can host many IPs to deliver an application. A sample IP is provided.
| CDNs | # of IPs |
|---|---|
Amazon CloudFront
|
1668 |
PoP Locations
Netify Resources
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