Help Scout Application

The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Help Scout.

Description

Help Scout is a customer support platform offering help desk software, a knowledge base, and customer management tools.

Category	Business
Web Link	Help Scout - Home Page

Application Domains

The application domains data shown here is available in our Netify Data Feeds solution. The data is accessible via our IP API as well as downloadable datasets.

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Domains

Primary Domains

Primary Domains are owned and managed by the application vendor.

Platform Domains are often provided by hosting providers, content delivery networks, SaaS platforms and other third parties. It is important to identify these domains for DNS filters and hostname blocklists.

Platform Domains

Help Scout

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SaaS for 3rd Party Applications

Help Scout is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Help Scout SaaS page.

SaaS - Software-as-a-Service

Applications often use various third party platforms for providing authentication, advertising, cybersecurity, e-mail services and more. The Software-as-a-Service (SaaS) platforms used by Help Scout are summarized below.

SaaS	# of IPs
Splunk	1

Service	Category	Sample IP	IP Count
Splunk	Business	3.222.248.213	1 IP

Hosting

Cloud hosting vendors like AWS and Microsoft Azure provide cloud-based computing and network resources to deliver applications. The hosting platforms used by Help Scout are summarized below by geographical points-of-presence (PoP). Each PoP can host many IPs to deliver an application.

Cloud Hosts	# of IPs
Amazon AWS	46
Vercel	1

Host	PoP	Location	IPs
Vercel	Core	United States	1 IP
Amazon AWS	Ashburn	United States	46 IPs

Content Delivery Networks - CDNs

In order to get information to end users more quickly, many applications are distributed from multiple geographical points-of-presence (PoPs) using Content Delivery Networks (CDNs). Each PoP can host many IPs to deliver an application. A sample IP is provided.

CDNs	# of IPs
Amazon CloudFront	1555

PoP Locations

CDN	Network	PoP	Location	IPs
Amazon CloudFront	Amazon CloudFront	Edge - Istanbul	Turkey	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Dubai	United Arab Emirates	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Buenos Aires	Argentina	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Lisbon	Portugal	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Johannesburg	South Africa	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Marseille	France	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Santiago de Queretaro	Mexico	16 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Muscat	Oman	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Vienna	Austria	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Atlanta	United States	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Montreal	Canada	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Manchester	United Kingdom	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Paris	France	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Chicago	United States	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Santiago	Chile	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Perth	Australia	21 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Bogota	Colombia	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Sao Paulo	Brazil	28 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Kolkata	India	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Cape Town	South Africa	14 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Helsinki	Finland	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Toronto	Canada	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Tokyo	Japan	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Stockholm	Sweden	15 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Manila	Philippines	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Singapore	Singapore	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Zurich	Switzerland	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Kansas City	United States	18 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Oslo	Norway	16 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Los Angeles	United States	16 IPs
Amazon CloudFront	Amazon CloudFront	Edge - New York	United States	16 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Seoul	South Korea	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Taipei	Taiwan	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Tel Aviv	Israel	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Ashburn	United States	28 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Vancouver	Canada	23 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Manama	Bahrain	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Jeddah	Saudi Arabia	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Nairobi	Kenya	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Cairo	Egypt	23 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Copenhagen	Denmark	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Hong Kong	Hong Kong	28 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Sydney	Australia	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - London	United Kingdom	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Athens	Greece	32 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Brussels	Belgium	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Miami	United States	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Milan	Italy	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Warsaw	Poland	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Amsterdam	Netherlands	19 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Houston	United States	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Kuala Lumpur	Malaysia	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Melbourne	Australia	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Osaka	Japan	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Mumbai	India	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - New Delhi	India	16 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Dusseldorf	Germany	16 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Chennai	India	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Brisbane	Australia	18 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Boston	United States	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Rio de Janeiro	Brazil	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Lima	Peru	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Sofia	Bulgaria	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Bangkok	Thailand	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Frankfurt	Germany	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Barcelona	Spain	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Budapest	Hungary	24 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Dallas	United States	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - San Francisco	United States	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Rome	Italy	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Hamburg	Germany	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Hyderabad	India	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Prague	Czechia	11 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Zagreb	Croatia	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Fortaleza	Brazil	28 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Lagos	Nigeria	20 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Denver	United States	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Madrid	Spain	23 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Columbus	United States	2 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Philadelphia	United States	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Munich	Germany	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Auckland	New Zealand	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Calgary	Canada	4 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Hanoi	Vietnam	8 IPs
Amazon CloudFront	Amazon CloudFront	Edge - Pune	India	8 IPs