Zendesk
Zendesk Application
The following page provides details on domains, networks, IPs, hosting services, and content delivery networks used by Zendesk.
Description
Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.
| Category | Business |
| Web Link | Zendesk - Home Page |
Application Domains
The application domains data shown here is available in our Netify Data Feeds solution. The data is accessible via our IP API as well as downloadable datasets.
Domains
Primary Domains
Primary Domains are owned and managed by the application vendor.
Platform Domains are often provided by hosting providers, content delivery networks, SaaS platforms and other third parties. It is important to identify these domains for DNS filters and hostname blocklists.Platform Domains
 Amazon AWS
|
{hidden}.eu-west-1.elb.amazonaws.com | and 7 more |
 Cloudflare
|
{hidden}.cloudflare.net | |
 Zendesk
|
{hidden}.com |
SaaS for 3rd Party Applications
Zendesk is a software-as-a-service (SaaS) platform used by third-party applications. You can find more information on the infrastructure used to deliver these services on the Zendesk SaaS page.
SaaS - Software-as-a-Service
Applications often use various third party platforms for providing authentication, advertising, cybersecurity, e-mail services and more. The Software-as-a-Service (SaaS) platforms used by Zendesk are summarized below.
| SaaS | # of IPs |
|---|---|
Oracle Advertising
|
2 |
Outreach
|
3 |
SendGrid
|
16 |
| Service | Category | Sample IP | IP Count |
|---|---|---|---|
|
Oracle Advertising
|
Advertiser | 147.154.45.5 | 2 IPs |
|
Outreach
|
Advertiser | 52.34.88.86 | 3 IPs |
|
SendGrid
|
167.89.118.52 | 16 IPs |
Hosting
Cloud hosting vendors like AWS and Microsoft Azure provide cloud-based computing and network resources to deliver applications. The hosting platforms used by Zendesk are summarized below by geographical points-of-presence (PoP). Each PoP can host many IPs to deliver an application.
| Cloud Hosts | # of IPs |
|---|---|
|
Amazon AWS
|
718 |
| Host | PoP | Location | IPs |
|---|---|---|---|
|
Amazon AWS
|
Singapore | Singapore | 16 IPs |
|
Amazon AWS
|
Sydney | Australia | 88 IPs |
|
Amazon AWS
|
Frankfurt am Main | Germany | 119 IPs |
|
Amazon AWS
|
Ashburn | United States | 120 IPs |
|
Amazon AWS
|
Columbus | United States | 3 IPs |
|
Amazon AWS
|
Dublin | Ireland | 73 IPs |
|
Amazon AWS
|
Tokyo | Japan | 19 IPs |
|
Amazon AWS
|
Sao Paulo | Brazil | 114 IPs |
|
Amazon AWS
|
Boardman | United States | 114 IPs |
|
Amazon AWS
|
Core | United States | 34 IPs |
|
Amazon AWS
|
Core | Ireland | 6 IPs |
|
Amazon AWS
|
Core | Germany | 6 IPs |
|
Amazon AWS
|
Core | Australia | 3 IPs |
|
Amazon AWS
|
Core | Japan | 3 IPs |
Content Delivery Networks - CDNs
In order to get information to end users more quickly, many applications are distributed from multiple geographical points-of-presence (PoPs) using Content Delivery Networks (CDNs). Each PoP can host many IPs to deliver an application. A sample IP is provided.
Take special note of CDNs that use Anycast technology. Anycast makes it possible to route a single IP address to a variety of different geographic locations. In other words, one global Anycast IP is hosted in multiple geographic locations.
| CDNs | # of IPs |
|---|---|
Akamai
|
166 |
|
Cloudflare
|
41 |
Anycast
| CDN | Network | Location | Sample IP | IPs |
|---|---|---|---|---|
|
Cloudflare
|
Cloudflare
|
Global | 104.17.95.195 | 41 IPs |
PoP Locations
| CDN | Network | PoP | Location | IPs |
|---|---|---|---|---|
|
Akamai
|
Akamai
|
Lisbon | Portugal | 2 IPs |
|
Akamai
|
Akamai
|
Amsterdam | Netherlands | 2 IPs |
|
Akamai
|
Akamai
|
Fujairah | United Arab Emirates | 2 IPs |
|
Akamai
|
Akamai
|
Isando | South Africa | 2 IPs |
|
Akamai
|
Akamai
|
Cape Town | South Africa | 2 IPs |
|
Akamai
|
Akamai
|
Mombasa | Kenya | 2 IPs |
|
Akamai
|
Akamai
|
Santiago | Chile | 2 IPs |
|
Akamai
|
Akamai
|
London | United Kingdom | 4 IPs |
|
Akamai
|
Akamai
|
Fortaleza | Brazil | 2 IPs |
|
Akamai
|
Akamai
|
Copenhagen | Denmark | 4 IPs |
|
Akamai
|
Akamai
|
Dublin | Ireland | 2 IPs |
|
Akamai
|
Akamai
|
Sofia | Bulgaria | 2 IPs |
|
Akamai
|
Akamai
|
Barcelona | Spain | 2 IPs |
|
Akamai
|
Akamai
|
Palermo | Italy | 2 IPs |
|
Akamai
|
Akamai
|
Glattbrugg | Switzerland | 2 IPs |
|
Akamai
|
Akamai
|
Paris | France | 3 IPs |
|
Akamai
|
Akamai
|
Berlin | Germany | 4 IPs |
|
Akamai
|
Akamai
|
Athens | Greece | 2 IPs |
|
Akamai
|
Akamai
|
Vienna | Austria | 6 IPs |
|
Akamai
|
Akamai
|
Bangkok | Thailand | 2 IPs |
|
Akamai
|
Akamai
|
Frankfurt | Germany | 5 IPs |
|
Akamai
|
Akamai
|
Bengaluru | India | 2 IPs |
|
Akamai
|
Akamai
|
Sydney | Australia | 3 IPs |
|
Akamai
|
Akamai
|
Oslo | Norway | 2 IPs |
|
Akamai
|
Akamai
|
Munich | Germany | 2 IPs |
|
Akamai
|
Akamai
|
Miami | United States | 8 IPs |
|
Akamai
|
Akamai
|
Mexico City | Mexico | 4 IPs |
|
Akamai
|
Akamai
|
Montreal | Canada | 2 IPs |
|
Akamai
|
Akamai
|
Singapore | Singapore | 2 IPs |
|
Akamai
|
Akamai
|
Brisbane | Australia | 2 IPs |
|
Akamai
|
Akamai
|
Santa Clara | United States | 1 IP |
|
Akamai
|
Akamai
|
Warsaw | Poland | 4 IPs |
|
Akamai
|
Akamai
|
Buenos Aires | Argentina | 2 IPs |
|
Akamai
|
Akamai
|
Seoul | South Korea | 2 IPs |
|
Akamai
|
Akamai
|
Tokyo | Japan | 4 IPs |
|
Akamai
|
Akamai
|
Englewood | United States | 2 IPs |
|
Akamai
|
Akamai
|
Dallas | United States | 2 IPs |
|
Akamai
|
Akamai
|
Hong Kong | Hong Kong | 4 IPs |
|
Akamai
|
Akamai
|
Chennai | India | 2 IPs |
|
Akamai
|
Akamai
|
Osaka | Japan | 4 IPs |
|
Akamai
|
Akamai
|
Prague | Czechia | 2 IPs |
|
Akamai
|
Akamai
|
Kolkata | India | 2 IPs |
|
Akamai
|
Akamai
|
Mumbai | India | 2 IPs |
|
Akamai
|
Akamai
|
New Delhi | India | 2 IPs |
|
Akamai
|
Akamai
|
Milan | Italy | 4 IPs |
|
Akamai
|
Akamai
|
Melbourne | Australia | 2 IPs |
|
Akamai
|
Akamai
|
Toronto | Canada | 2 IPs |
|
Akamai
|
Akamai
|
Madrid | Spain | 2 IPs |
|
Akamai
|
Akamai
|
Schiphol | Netherlands | 2 IPs |
|
Akamai
|
Akamai
|
Rome | Italy | 2 IPs |
|
Akamai
|
Akamai
|
Bogota | Colombia | 2 IPs |
|
Akamai
|
Akamai
|
Tel Aviv | Israel | 1 IP |
|
Akamai
|
Akamai
|
Zurich | Switzerland | 2 IPs |
|
Akamai
|
Akamai
|
Vancouver | Canada | 2 IPs |
|
Akamai
|
PLDT
|
Makati | Philippines | 2 IPs |
|
Akamai
|
Sparkle
|
Milan | Italy | 2 IPs |
|
Akamai
|
Sparkle
|
Palermo | Italy | 2 IPs |
|
Akamai
|
Mobily
|
Jeddah | Saudi Arabia | 2 IPs |
|
Akamai
|
RETN
|
Helsinki | Finland | 2 IPs |
|
Akamai
|
FPT Group
|
Hanoi | Vietnam | 2 IPs |
|
Akamai
|
Wind Tre
|
Milan | Italy | 2 IPs |
|
Akamai
|
Elisa
|
Helsinki | Finland | 2 IPs |
|
Akamai
|
Taiwan Mobile
|
Taipei | Taiwan | 2 IPs |
Other Locations
| CDN | Network | PoP | Location | IPs |
|---|---|---|---|---|
|
Akamai
|
ASN AS1680 | Core Network | Israel | 2 IPs |
|
Akamai
|
ASN AS9930 | Core Network | Malaysia | 2 IPs |
|
Akamai
|
ASN AS9848 | Core Network | South Korea | 2 IPs |
|
Akamai
|
ASN AS8551 | Core Network | Israel | 1 IP |
|
Akamai
|
ASN AS8697 | Core Network | Jordan | 2 IPs |
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